General Manager

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Address: N/A
City, State: Cincinnati, OH

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:

Safety First
Treat others with integrity, fairness and respect
Deliver quality without sacrifice
Produce profit and cash flow for long-term value

The best BBQ comes with the best benefits:

Quarterly Bonus Opportunities
Your favorite BBQ-for free (up to $2,400/year)
25% discount when not working
Free uniforms & free pair of slip resistant shoes
Vacation pay*
401k match up to 4% of salary*
Medical, dental & vision insurance after 60 days*

*Benefits available to those who qualify after the preliminary waiting period

Position Summary and Mission

He/she leads a band of loyal teammates in areas such as Sales, Profits, Operations & Quality Standards and People practices, within the spirit and culture of City Barbeque.

Summary of Key Responsibilities

SALES AND PROFITS

Produces positive guest count and sales growth
Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
Maximizes profits by controlling expenses within established budget guidelines and thru using productivity & efficiency tools for food and labor costs.

OPERATIONS AND QUALITY STANDARDS

Ensure his/her restaurant meet or exceed City Barbeque operations, sanitation and food quality standards.
Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required
Utilizes Voice of Guest feedback to improve service execution by communicating and coaching team effectively
Ensures all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.

PEOPLE DEVELOPMENT

Ensures manager team is progressing in development of skills defined in City Map
Conducts 1-on-1 meetings with management team on a regular basis.
Provides coaching and feedback on an on-going basis.
Reinforces Core Values consistently.
Develops employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed
Uses consistent practices in managing performance problems, accurately and consistently documenting performance issues, confronting teammates regarding performance and reports to HR when necessary in a timely order
Leads management team to understand pulse of team using Employee Survey process and reacts appropriately to improve position as a premiere employer in the marketplace.

QUALIFICATIONS:

EDUCATION/TRAINING-