General Manager

Come join City Barbeque in serving and creating happiness with America's best BBQ, while living by 4 core values:

  • Safety First
  • Treat others with integrity, fairness and respect
  • Deliver quality without sacrifice
  • Produce profit and cash flow for long-term value

The best BBQ comes with the best benefits:
  • Quarterly Bonus Opportunities
  • Your favorite BBQ-for free (up to $2,400/year)
  • 25% discount when not working
  • Free uniforms & free pair of slip resistant shoes
  • Vacation pay*
  • 401k match up to 4% of salary*
  • Medical, dental & vision insurance after 60 days*

*Benefits available to those who qualify after the preliminary waiting period

Position Summary and Mission

He/she leads a band of loyal teammates in areas such as Sales, Profits, Operations & Quality Standards and People practices, within the spirit and culture of City Barbeque.

Summary of Key Responsibilities

  • Produces positive guest count and sales growth
  • Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts
  • Maximizes profits by controlling expenses within established budget guidelines and thru using productivity & efficiency tools for food and labor costs.

  • Ensure his/her restaurant meet or exceed City Barbeque operations, sanitation and food quality standards.
  • Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required
  • Utilizes Voice of Guest feedback to improve service execution by communicating and coaching team effectively
  • Ensures all Voice of Guest callbacks and Corporate Feedback comments are resolved appropriately and closed out in system in a timely manner.

  • Ensures manager team is progressing in development of skills defined in City Map
  • Conducts 1-on-1 meetings with management team on a regular basis.
  • Provides coaching and feedback on an on-going basis.
  • Reinforces Core Values consistently.
  • Develops employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed
  • Uses consistent practices in managing performance problems, accurately and consistently documenting performance issues, confronting teammates regarding performance and reports to HR when necessary in a timely order
  • Leads management team to understand pulse of team using Employee Survey process and reacts appropriately to improve position as a premiere employer in the marketplace.



  • B.A./B.S. in related field or an equivalent in education and experience preferred

  • Ability to develop positive working relationships with all restaurant personnel
  • Ability to speak clearly and listen attentively to guests and employees
  • Knowledge of and the ability to use a PC and Microsoft Office Suite
  • Ability to adapt and succeed in a fast paced environment
  • Ability to provide exceptional customer service
  • Ability to lead and develop people


  • GM experience in the restaurant industry preferred

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